Student Grievances and Appeals
Procedure Number: 6.0-P
Current Effective Date: 05/20/2022
Original Effective Date: 05/20/2022
Revision Dates: 0
This procedure describes the process by which KCTCS students may appeal violations of their academic rights.
This procedure applies to all students enrolled and attending any KCTCS institution.
3.1 College Appeals Board
The College Appeals Board (CAB) serves as a hearing body for appeals of violations of academic rights, of findings of academic misconduct, and for non-academic/behavioral violations.
- Regular Members: The CAB shall consist of seven (7) members confirmed by the College
- Two (2) full time students
- Three (3) full time faculty
- Two (2) full time staff
- Alternates. To ensure that the CAB can be convened in instances of absences or conflicts
of interest of regular members, the College President shall name or confirm the following
alternates who meet the same requirements as the regular members.
- Two (2) students
- Two (2) faculty
- One (1) staff
- Regular Members: The CAB shall consist of seven (7) members confirmed by the College President:
Service on the Cab
- Student members and alternates: Each student member must have earned at least 24 semester credit hours at the college, must have had one (1) full academic year of attendance at the college, and must be in good academic standing. The CSAO shall recommend students to the College President for appointment. Appointments shall be for a term of one (1) year.
- Faculty and staff members and alternates: Faculty and staff members may be selected to staggered three-year terms by the faculty and/or College staff with the final appointment confirmed by the College President or designee. Faculty representatives cannot be division chairs or deans.
- Appeals Board Chair: The chair is elected annually by the Appeals Board members.
A quorum of five (5) members, at least three (3) of whom must be faculty and staff and a minimum of two (2) faculty (regular members or alternates), is required for the conduct of business of the Appeals Board.
3.2 Grievances and Appeals of a Student’s Academic Rights
- Email may be used to file any “written grievance” and “written appeal” or provide
any “written notice” described in this procedure.
- The College President may name a designee for the actions described in this procedure.
- Students may file grievances when they believe a violation of their academic rights
has occurred. Students have the academic right to:
- timely receive information about course content
- timely receive information about course grading criteria
- hold and express a contrary opinion
- fair and impartial academic evaluation
- confidentiality of academic records
- informed evaluation of student character and ability
More information about student academic rights may be found in the Student Bill of Rights, particularly #6, 7, 9, 10, 17, 18, 19 and 20.
- timely receive information about course content
- Grievances Involving Academic Rights of Students
- If a student encounters a problem in a class and wishes to file a grievance, the student
should first speak with the instructor and try to resolve the issue. If a satisfactory
resolution is not achieved, the student should proceed follow the remaining steps
- If no satisfactory resolution is achieved with the instructor, the student may submit
a formal written grievance. This grievance:
- Must specify the alleged violations as soon as possible following the occurrence of
- Must be submitted to the appropriate administrator at the college providing the class
which is the subject of the appeal. These administrators may have the title of Division
Chair, Program or Discipline Coordinator, Dean, or other title, which vary by college.
- May be submitted no later than five (5) business days after the first day of classes
in the following semester. Untimely appeals will not be considered.
- Must specify the alleged violations as soon as possible following the occurrence of the violation.
- Upon receipt of the student grievance, the administrator will attempt to resolve the
issue. If no resolution is agreed upon by all parties within 15 business days, the
administrator will refer the case to the College President.
- The College President or designee will attempt to resolve the grievance. If no resolution
can be agreed upon within 15 business days, the College President must notify the
student in writing.
- If the student does not receive timely notification or does not accept the decision
of the College President, the student has ten (10) business days to submit a written
appeal to the College President requesting a hearing before the CAB.
- No new matter may be appealed to the CAB which was not included in the student’s original
formal written grievance to the administrator described in number 2 above.
- If a student encounters a problem in a class and wishes to file a grievance, the student should first speak with the instructor and try to resolve the issue. If a satisfactory resolution is not achieved, the student should proceed follow the remaining steps outlined below.
- Appeals of Student Academic Offenses (Standard 1 of the KCTCS Code of Student Conduct)
- If a student has been found to have committed an academic offense, the student may
protest the decision to the faculty member. The faculty member may decide to uphold
or rescind their finding or may change the sanction they implemented for the violation.
- Students who are not satisfied with the outcome of their protest to the faculty member
may submit an appeal to the appropriate administrator. The administrator shall attempt
to resolve student appeals to the satisfaction of the instructor and the student.
If the administrator upholds the decision of the instructor, the student may file
a written appeal to the College President within ten (10) business days of receiving
the administrator’s decision.
- The College President shall review and attempt to resolve the appeal. If no resolution
is reached within ten (10) business days, the student may submit a written appeal
to the College President requesting a hearing before the CAB.
- If a student has been found to have committed an academic offense, the student may protest the decision to the faculty member. The faculty member may decide to uphold or rescind their finding or may change the sanction they implemented for the violation.
- Student Rights During the Appeals Process: In cases of academic rights and academic
offenses, the student shall have the right of class attendance and participation during
the consideration of any appeal except that such attendance and participation may
be limited when:
- outside agencies are used as a part of the student’s educational experience, in which
case precedence will be given to the terms of any agreement(s), which have been negotiated
between the college and the agency; or
- patient/client contact is involved in the student’s educational experience, in which
case only patient/client contact may be limited or excluded at the discretion of program
- outside agencies are used as a part of the student’s educational experience, in which case precedence will be given to the terms of any agreement(s), which have been negotiated between the college and the agency; or
- If the appeal is decided in the student’s favor, the college must provide an opportunity
for the student to complete any essential experiences missed due to the appeals process.
- In an appeal of a grade after the class has been completed, the CAB can only change the grade to a P or a W.
3.3 Appeals of Behavioral/Non-Academic Offenses (Standards 2-4)
Students who have been found to have violated the Code may submit a written appeal to the College President requesting a hearing before the CAB. The appeal may ask for reconsideration of being found to have committed the violation(s), the severity of the sanction(s), or both.
3.4 College Appeals Board Procedures
- Upon receipt of a CAB appeal, the College President shall forward the appeal to the
CAB Chair. Within ten (10) business days, the Chair will convene the CAB to make the
following determinations based on the written appeal document(s):
- Whether or not any conflicts of interest arise with the regular members of the CAB.
If conflicts are found, the respective alternates will be used instead.
- Whether or not the reason for the appeal is within the CAB’s authority to hear. The
Code and this procedure describe the issues that may be heard by the CAB.
- If the CAB finds it does not have authority to hear the appeal, the Chair will send
written notice of the decision to the student and the College President within four
(4) business days. This decision is final and not appealable.
- Whether or not any conflicts of interest arise with the regular members of the CAB. If conflicts are found, the respective alternates will be used instead.
- If the CAB decides the appeal is within their authority, then within five (5) business
days, the CAB chair shall invite the appropriate college representatives to provide
written statements and any related records. These statements and records are due to
be returned to the CAB within ten (10) business days.
- The CAB then has ten (10) business days to review the appeal and all the documentation
to decide by majority vote whether to hold a hearing or decide the appeal based on
the written documentation provided by each party.
- The CAB will notify the student and the college representatives in writing within
five (5) business days of their decision. If the CAB makes a decision based on the
written documentation, that decision is final, and the student has no further right
to appeal within the system.
- If the CAB decides to hear the case, it will establish procedures and a schedule. All parties shall have the opportunity to appear at the hearing and to present oral and written evidence in support of their positions. The CAB may call for further evidence as it deems appropriate. The hearing shall be held, and a final decision made by the CAB within 20 business days after the decision to hear the case. The CAB’s decision is final, and the student has no further right to appeal within the system.
3.5 Appeal of Suspension or Expulsion to the KCTCS Board of Regents
Pursuant to KRS 164.370, students may appeal a sanction of suspension or expulsion to the KCTCS Board of Regents.
- Before an appeal can be submitted to the Board of Regents, the student must exhaust
all available remedies by using all applicable appeal processes in this Code.
- The student has 30 calendar days from the completion of the final applicable appeal
process to submit an appeal in writing to the KCTCS Board of Regents in care of the
- Upon receipt of an appeal, the KCTCS President shall forward the appeal document to
the Office of General Counsel. The Office of General Counsel shall conduct a review
of the record related to the suspension or expulsion and may conduct additional fact
finding if warranted. The Office of General Counsel shall prepare a Report of Findings.
- The appeal shall be heard by a three-person panel (appointed by the KCTCS President)
consisting of the Chancellor, a faculty member of the KCTCS Board of Regents, and
a student member of the KCTCS Board of Regents. The panel members shall review the
Report of Findings then meet, with the option to use video conferencing, with a representative
of the Office of General Counsel to finalize a recommendation, which will be acted
upon by the full Board of Regents at the next scheduled meeting.
- The student shall be notified in writing of the recommendation of the panel and of the date the full Board will take action on the recommendation. Once the Board has taken action, the student will receive written notice of the final decision.